My Role in the Projects

• Manage relationships with clients and partners, negotiating contracts.

• Develop and execute a roadmap supporting the client's growth and innovation objectives.

• Oversee the development and implementation, ensuring quality service delivery.

Case Studies

1 - StaffSync

Our client, a rapidly growing mid-sized company, faced challenges in managing their HR processes. Manual workflows for employee onboarding, attendance tracking, performance management, and benefits administration were not scalable and prone to errors. Recognizing the need for automation and efficiency, they sought to develop a Human Resource Management Software (HRMS) to centralize and streamline these tasks.

The Business Goals of the Client

• Automate core HR functions, including onboarding, attendance management, performance tracking, and benefits administration.

• Improve employee engagement with self-service tools for HR-related tasks.

• Enhance data-driven decision-making with robust analytics and reporting capabilities.

• Integrate seamlessly with existing business tools such as Office 365 and Slack.

• Ensure scalability, mobility, and data security to support long-term growth.

Our Solutions

To address these issues, our team built a robust system to automate these tasks, significantly reducing manual workload, improving accuracy, and enhancing compliance processes.

1. Employee Onboarding: Automated onboarding workflows reduced administrative overhead and improved the new hire experience.

2. Attendance Management: A real-time attendance system integrated with biometric devices, ensuring accurate tracking and reporting.

3. Performance Reviews: Tools for setting and tracking KPIs, providing continuous feedback, and linking performance to compensation.

4. Benefits Administration: Streamlined benefits enrollment and tracking, with customized options for employees.

5. Self-Service Portal: Enabled employees to manage leave requests, access pay slips, and update personal information independently.

6. Workforce Analytics: Provided actionable insights into employee performance, turnover rates, and hiring costs through detailed reports.

7. Scalability and Security: Built on a scalable cloud infrastructure with end-to-end encryption, ensuring data security and compliance.

Results

• Efficiency Gains: Reduced manual HR tasks by 65%, allowing the HR team to focus on strategic initiatives.

• Improved Employee Satisfaction: The self-service portal enhanced accessibility and transparency, increasing employee engagement by 40%.

• Data-Driven Decisions: Comprehensive analytics empowered the HR department to make informed decisions on workforce planning and management.

• Seamless Integration: Successfully integrated with Office 365 and Slack, streamlining communication and workflow across teams.

2 - EasyBalance

The Client's finance team faced challenges in managing daily, monthly, and ad-hoc invoice verification tasks, all of which were performed manually. This involved extracting invoice data, verifying buyer and seller information, and checking invoice validity through government tax portals. The manual process was time-consuming, prone to errors, and lacked standardization, increasing the risk of tax non-compliance.

The Business Goals of the Client

• Automate invoice verification processes to reduce the finance team's manual workload.

• Minimize processing time for past invoice checks and increase the frequency of re-checking.

• Standardize the invoice-checking process to ensure consistency and accuracy.

• Detect invalid invoices promptly to mitigate tax-related risks.

• Enhance overall efficiency and reduce human error in invoice management.

Our Solutions

To address these issues, our team built a robust system to automate these tasks, significantly reducing manual workload, improving accuracy, and enhancing compliance processes.

1. Automated Invoice Retrieval and Extraction

   • The system automatically retrieves invoices from the shared company email, regardless of the format (e.g., zip, XML, PDF).

   • Extracts critical data, including buyer, seller, and invoice details, for further validation.

2. Buyer Verification

   • Cross-checks buyer name, address, and tax code against pre-configured entity data to ensure accuracy.

3. Seller Verification

   • Utilizes the seller’s tax code to query their legal status on the government tax page.

   • Captures and archives the validation results, including screenshots with the validation date.

4. Invoice Verification

   • Searches for invoice details on the tax portal using criteria like seller tax number, invoice series, invoice number, and total payment amount.

   • Captures invoice status and validation details, ensuring compliance with tax requirements.

5. Customizable Workflows

   • Supports daily, monthly, and ad-hoc tasks by automating repetitive steps while allowing customization for specific needs.

6. Audit-Ready Data

   • Archives all validation screenshots and results, providing a comprehensive audit trail for compliance purposes.

Results

• Efficiency Boost: Reduced manual workload by 70%, freeing up the Finance team to focus on higher-value tasks.

• Time Savings: Cut invoice verification time by 50%, enabling quicker processing of daily and monthly tasks.

• Enhanced Accuracy: Standardized workflows minimized errors and improved the consistency of invoice validation.

• Risk Mitigation: Detected invalid invoices promptly, reducing potential tax risks and penalties.

• Scalable Solution: Built a robust framework that is adaptable for future enhancements and integrations.

3 - Coffee Shop Management

Our client, a growing coffee chain, faced challenges in managing day-to-day operations, from inventory tracking to customer engagement. With manual processes causing inefficiencies and a lack of centralized data, they sought a Coffee Shop Management System to streamline operations, enhance customer experiences, and drive business growth.

The goal was to implement a comprehensive system that integrated Point of Sale (POS), inventory management, employee scheduling, and loyalty programs, all accessible via a cloud-based platform.

The Business Goals of the Client

• Simplify and automate operational processes, including order management, inventory tracking, and employee scheduling.

• Enhance customer experiences with loyalty programs and real-time menu updates.

• Improve decision-making through detailed reporting and analytics.

• Enable remote management of all stores via a cloud-based system.

• Integrate seamless payment systems to provide customers with multiple payment options.

Our Solutions

1. Point of Sale (POS) Integration: Installed a modern POS system to manage in-store and online orders, ensuring faster processing and better accuracy.

2. Inventory Management: Automated inventory tracking with low-stock alerts and replenishment recommendations, reducing waste and ensuring product availability.

3. Loyalty Program: Developed a customizable loyalty program allowing customers to earn points and redeem rewards, boosting engagement and retention.

4. Employee Scheduling: Introduced an employee management module to streamline scheduling and track attendance, improving staff efficiency.

5. Cloud-Based Accessibility: Enabled remote management of store operations, allowing the client to monitor performance and make adjustments in real-time.

6. Analytics and Reporting: Delivered detailed reports on sales, popular items, and customer preferences, empowering data-driven decision-making.

Results

• Increased Efficiency: Reduced order processing time by 40% and streamlined inventory management, leading to cost savings of 25%.

• Enhanced Customer Engagement: Implemented a loyalty program that boosted repeat visits by 30% within the first six months.

• Data-Driven Insights: Provided actionable analytics that improved menu planning and optimized staffing levels.

• Scalable Solution: Supported the successful expansion to three new locations with seamless integration into the existing system.